Shipping Policy

Last updated: August 13, 2026

Thank you for shopping with us! This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During sales, holidays, or periods of unusually high order volume, processing may take a little longer. We appreciate your patience.

2. Shipping Times

Estimated delivery times are:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days, where available

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location, carrier delays, weather, customs, or other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow up to 48 hours for tracking information to become active.

5. Incorrect or Incomplete Addresses

Please make sure your shipping address is correct before completing your purchase.

If an order is returned to us because of an incorrect or incomplete address, we may contact you to arrange reshipment. Additional shipping charges may apply.

6. Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number.

We will work with the shipping carrier to investigate the issue. Once an order has been handed over to the carrier, delivery delays may be outside our control.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damaged package and products.

We will review the situation and work with you toward an appropriate solution.

8. International Shipping

For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping fee unless specifically stated at checkout.

9. Contact Us

If you have any questions about your order or our Shipping Policy, please contact us through the Contact Us page on our website.

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.